NHTSA Complaint #10491872 — 2007 BMW 3 SERIES

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number	10491872
Vehicle	2007 BMW 3 SERIES
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	January 8, 2013
Date Filed	January 8, 2013
Mileage	21,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

THE DOORS WILL NOT UNLOCK; FROM THE EXTERIOR, ONLY THE DRIVER'S DOOR CAN BE OPENED WITH THE KEY. FROM THE INTERIOR, ONLY THE DRIVER'S DOOR CAN BE OPENED; NONE OF THE OTHER 3 DOORS CAN BE OPENED MANUALLY OR BY USING THE UNLOCK BUTTONS EITHER ON THE DASH OR ON THE KEY. I THINK THAT THIS CREATES A VERY HAZARDOUS SITUATION-IF THIS FAILURE OCCURRED WHILE THE VEHICLE WAS OCCUPIED, PASSENGERS WOULD ONLY BE ABLE TO EXIT THROUGH THE WINDOWS OR THROUGH THE DRIVER'S DOOR. THIS COULD RESULT IN INJURY OR LOSS OF LIFE IN SOME ACCIDENT SITUATIONS. I SPOKE TO BMW NORTH AMERICA ABOUT THIS PROBLEM AND THEY SAID THAT THEY "PROBABLY WOULD NOT BE RESPONSIBLE FOR REPAIRS" TO THIS POTENTIALLY DANGEROUS SITUATION. *TR

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#10438519 — December 4, 2011 — ELECTRIC DOOR LOCKS FAILED ON ALL FOUR DOORS WITH NO SYMPTOMS PRIOR TO COMPLETE SYSTEM FAILURE. KEY FOB AND CENTRAL ...

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