NHTSA Complaint #10479502 — 2007 BMW 3 SERIES

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number	10479502
Vehicle	2007 BMW 3 SERIES
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	August 13, 2011
Date Filed	October 9, 2012
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

DOOR LOCKED IN POSITION, UNABLE TO GET OUT OF CAR. NO MANUAL WAY TO GET OUT OF CAR. HUGE SAFETY ISSUE. FINALLY ABLE TO UNLOCK USING KEY. WHEN SPEAKING TO BMW SERVICE CENTER (WALTERS OF RIVERSIDE) ABOUT ISSUE, THEY SAID IF KEY WOULD HAVE BEEN IN IGNITION THE CAR WOULD HAVE UNLOCKED. NOW EPISODE HAPPENED AGAIN, BUT UNABLE TO GET OUT OF CAR. KEY DOES NOT WORK EVEN IF IN IGNITION. LUCKILY, THE PASSENGER DOOR WAS UNLOCK AND I WAS ABLE TO CRAWL OUT. NOW DOORS ARE LOCK SO I WILL HAVE TO HAVE THE CAR TOWED. I AM UNABLE TO GET INTO THE CAR. *TR

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#10491872 — January 8, 2013 — THE DOORS WILL NOT UNLOCK; FROM THE EXTERIOR, ONLY THE DRIVER'S DOOR CAN BE OPENED WITH THE KEY. FROM THE INTERIOR, O...

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#10438519 — December 4, 2011 — ELECTRIC DOOR LOCKS FAILED ON ALL FOUR DOORS WITH NO SYMPTOMS PRIOR TO COMPLETE SYSTEM FAILURE. KEY FOB AND CENTRAL ...

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