NHTSA Complaint #10490846 — 2012 SUBARU OUTBACK

THIS 2012 VEHICLE PRESENTED ISSUES FROM THE FIRST DAY OF OWNERSHIP. AFTER 4 REPAIR ATTEMPTS I WORKED OUT A REPLACEMENT WITH SUBARU OF NORTH AMERICA BY SHARING THE DEPRECIATION LOSS OUT OF DESPERATION. WE REPLACE IT WITH A 2013 OUTBACK IDENTICAL TO THE 2012 EXCEPT FOR COLOR.. THE PROBLEM WITH THE STEERING IN THE 2012 AND THE 2013 IS THAT BOTH THE VEHICLE WANDER ALL OVER THE ROAD. YOU NEED TO KEEP ALL YOUR ATTENTION ON KEEPING IT FOLLOWING THE ROAD CAUSING EXTREME FATIGUE. IT IS DESCRIBED BY ME AS HEAVY, DOES NOT RETURN TO CENTER AND IN EVEN SLIGHT TURNS THE CAR SUDDENLY PULLS IN THE DIRECTION YOU ARE TRAVELING WHICH IS STARTLING LIKE HITTING BLACK ICE. TAKING YOUR EYES TO EVEN THE SIDE MIRRORS FOR LANE CHANGES OFFERS THE VEHICLE TO INVITE ITSELF INTO ONCOMING TRAFFIC. THIS REPLACEMENT 2013 I NOW HAVE STARTED PRESENTING THESE SYMPTOMS AFTER ABOUT THE FIRST 500 MILES. THERE IS A THREAD ON THE MATTER ON THE SUBARUOUTBACK.ORG FORUM WITH OVER 450 REPLIES ON THE MATTER. HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/104-GEN-4-2010-PRESENT/31638-OB-LANE-WANDERING.HTML THE RESPONSES ON PAGE 45 DESCRIBE THE PROBLEM PRETTY WELL. MY RESPONSES ARE UNDER JOEM. ONE RESPONSE #442 WAS "AND NOW, AT 17 MONTHS & 25K MIS, WE STILL HAVE A 'NEW' CAR THAT STEERS LIKE A DRUNK PUSHING A SHOPPING CART WITH A BAD WHEEL..." HOW SAD IS THAT? PLEASE, LOOK INTO THE MATTER BECAUSE IF SOMEONE DIDN'T GET HURT ALREADY SOMEONE WILL. THE LAST 60 MILE DRIVE WAS UNBELIEVABLY EXHAUSTING. THIS IS NOW MY THIRD SUBARU SO I AM NOT NEW TO SUBARU AND/OR AWD. OR FIRST WAS A 2006 FORESTER AND AFTER 5.5 YEARS AND 60,000 IT WAS FLAWLESS BUT WE OUT GREW ITS SIZE. I OFFER YOUR ORGANIZATION THE OPPORTUNITY TO INSPECT AND DRIVE MY VEHICLE TO PERSONALLY EXPERIENCE WHAT I AM DESCRIBING. I CAN AFFORD TO TRADE THIS CAR AT ANYTIME BUT I DO NOT WANT TO SEE ANYONE TO GET HURT OF LOSE THEIR LIFE. THANK YOU *TR