NHTSA Complaint #10490798 — 2004 DODGE RAM 3500

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	10490798
Vehicle	2004 DODGE RAM 3500
Component	VISIBILITY/WIPER
Date of Incident	August 8, 2012
Date Filed	January 2, 2013
Mileage	78,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

HEATER CONTROL DOOR FAILURE. 2 OCCURRENCES. FIRST (AUG 2012 ) WAS THE A DOOR WHICH DID NOT ALLOW AIR FLOW TO ANY VENTS AS IT SHOULD. SECOND WAS A MODE CONTROL DOOR (12/31/2012), ONLY ALLOWING AIR TO THE DASH VENTS, NONE TO THE DEFROSTER. POTENTIAL TO RESTRICT VISIBILITY IN WINTER CONDITIONS DUE TO INABILITY TO DEFROST/MELT ACCUMULATIONS ON THE WINDSHIELD. THIS SEEMS TO BE A FAIRLY PREVALENT ISSUE ON THESE VEHICLES. *TR

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