NHTSA Complaint #10490731 — 2012 SUBARU OUTBACK

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	10490731
Vehicle	2012 SUBARU OUTBACK
Component	EXTERIOR LIGHTING
Date of Incident	October 1, 2012
Date Filed	January 2, 2013
Mileage	4,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

TL* THE CONTACT OWNS A 2012 SUBARU OUTBACK. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHT PROJECTOR BULB WAS NOT SHIELDED. WHEN THE LIGHT WAS ILLUMINATED, THE BEAM APPEARED TO BE VERTICAL WHICH CAUSED THE DRIVER'S VISION TO BE OBSCURED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THEY WERE UNABLE TO SO AND THE CONTACT WAS DRIVING AROUND WITH DUCT TAPE OVER THE LIGHT TO PREVENT GLARE. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000. THE CURRENT MILEAGE WAS APPROXIMATELY 6,000.

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