NHTSA Complaint #10490383 — 2012 HYUNDAI SONATA SUSPENSION

Complaint Details

ODI Number	10490383
Vehicle	2012 HYUNDAI SONATA
Component	SUSPENSION
Date of Incident	February 1, 2012
Date Filed	December 28, 2012
Mileage	3,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

VEHICLE HAS BEEN TO DEALERSHIP 5 TIMES FOR STEERING ISSUE. CAR PULLS TO RIGHT NO MATTER ROAD CONDITIONS, TYPE OF ROAD, OR SPEED OF VEHICLE. CAR SHOWED EXCESSIVE TIRE WEAR AROUND 3500 MILES. IN TOTAL CAR HAS BEEN ALIGNED FIVE TIMES, FOUR NEW TIRES PUT ON CAR, NEW STRUTS AND MOUNTS, AND NEW SHOCKS. HAD INDEPENDENT MECHANIC DRIVE VEHICLE AFTER VEHICLE "REPAIRED" FIFTH TIME AND HE SAID THERE IS SOMETHING DEFINITELY WRONG WITH THE VEHICLE'S STEERING. WENT TO THE DEALERSHIP TODAY TO INFORM THEM THAT THEIR LAST ATTEMPT TO REPAIR THE VEHICLE FAILED. THEY BASICALLY BLEW MY HUSBAND OFF AND TOLD HIM THE CAR IS FIXED. HOWEVER, CAR IS STILL PULLING TO THE RIGHT AND HE IS EXPERIENCING ARM FATIGUE FROM THE PULLING OF THE STEERING WHEEL. *TR

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