NHTSA Complaint #10490099 — 2007 CHRYSLER PACIFICA

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHEN DRIVING APPROXIMATELY 35-40 MPH, A LOUD NOISE WAS EMITTED FROM THE ENGINE AREA. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THEY ADVISED HIM THAT ALL THREE MOTOR MOUNTS WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE THREE MOTOR MOUNTS. THE CONTACT STATED THAT THE FAILURE RECURRED EVERY TWO MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER EACH TIME WHERE THE MOTOR MOUNTS WERE CONSTANTLY BEING REPLACED. THE MANUFACTURER WAS CONTACTED AND OFFERED TO COVER THE REPAIR EXPENSES. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. THE CURRENT MILEAGE WAS APPROXIMATELY 49,000. *TR