NHTSA Complaint #10490097 — 2008 SUBARU B9 TRIBECA

I WAS DRIVING MY 2008 SUBARU TRIBECA WITH MY FAMILY IN THE CAR ON I-70 EAST NEAR BALTIMORE IN THE MIDDLE LANE WHEN THE HOOD OF THE CAR OPENED SMASHING INTO THE WINDSHIELD. BOTH THE HOOD AND THE WINDSHIELD WERE DAMAGED. THE INCIDENT HAPPENED 35 MINUTES AFTER THE START OF THE TRIP. THERE WERE NO BUMPS ON THE ROAD AND NO OTHER VEHICLES WERE INVOLVED IN THE INCIDENT. THE HOOD WAS LAST OPENED BY A SUBARU MECHANIC DURING AN OIL CHANGE ABOUT 2 MONTHS PRIOR TO THE INCIDENT. NO SIMILAR PROBLEMS OCCURRED PRIOR TO THE INCIDENT. THERE WAS NO INDICATION THAT THE HOOD WAS NOT PROPERLY CLOSED. FURTHERMORE, THE SECOND SAFETY LATCH DIDN'T APPEAR TO HAVE WORKED EVEN IF THE FIRST GAVE WAY. SUBARU WAS CONTACTED AND I WAS TOLD THIS WAS AN INSURANCE ISSUE AS THEY CLAIMED THERE WERE NO RECALLS (EVEN THOUGH I INSISTED THAT NO RECALLS WAS NO INDICATION THAT THIS WAS NOT EITHER A MANUFACTURING OR A DESIGN DEFECT. *TR