NHTSA Complaint #10489761 — 2001 FORD FOCUS

2001 FORD FOCUS. CONSUMER REQUEST REIMBURSEMENT FOR REPAIRS AND INVESTIGATION FOR POSSIBLE RECALL. *SMD THE CONSUMER IS REQUESTING AN INVESTIGATION INTO THE COMMON PROBLEM OF VALVE SEAT BREAKAGE IN FORDS OLDER ENGINES. THE BREAKAGE WAS DUE TO INTAKE VALVE SEATS THAT WERE MADE OF A POWERED METAL THAT SHATTERED EASILY. THE CONSUMER WROTE TO FORD REQUESTING REIMBURSEMENT FOR THE DAMAGE CAUSED TO HER ENGINE. ON SEPTEMBER 17, 2012, ROUGHLY TWO MILES AFTER EXITING THE HIGHWAY, THE CONSUMER CAME TO A COMPLETE STOP AT A RED LIGHT. WHEN THE LIGHT TURNED GREEN, SHE ENGAGED THE GAS PEDAL, AND THE VEHICLE BEGAN TO MAKE AN UNUSUAL NOISE AND JERKED LOUDLY AND VIOLENTLY. SHE WAS ABLE TO DRIVE THE VEHICLE ABUT TWO MORE FEET, BEFORE THE STEERING SEIZED. THE VEHICLE WOULD NOT GO INTO NEUTRAL AND IT DIED COMPLETELY AND HAD TO BE PUSHED TO A PARKING LOT ON THE SIDE OF THE ROAD. THE VEHICLE WAS THEN TOWED TO A MECHANIC AND A DIAGNOSIS REVEALED, ONE OF THE PISTONS, CYLINDER #1 WAS EXTREMELY DAMAGED, DUE TO THE VALVE SEAT FAILURE WHICH SHATTERED THE PISTON AND BROKE OFF PIECES OF THE PISTON SKIRT AND BENT THE CONNECTING ROD. THERE WAS NO DAMAGE TO THE CYLINDER WALL, AS PIECES OF THE PISTON SKIRT WERE FOUND IN THE OIL PAN AND PIECES OF THE PISTON CROWN WERE FOUND IN THE BOTTOM OF THE INTAKE MANIFOLD. *JB