NHTSA Complaint #10489395 — 2012 FORD EDGE
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10489395 |
| Vehicle | 2012 FORD EDGE |
| Component | VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 13,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
TL* THE CONTACT OWNS 2012 FORD EDGE. THE CONTACT STATED THAT WHEN THE AIR CONDITIONING UNIT WAS ACTIVATED, THERE WAS A WHITE, POWDERY SUBSTANCE BEING EMITTED FROM THE VENTILATION. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST FIVE TIMES BUT THEY WERE UNABLE TO IDENTIFY THE SUBSTANCE. IN ADDITION, THEY COULD NOT PROVIDE A DIAGNOSIS FOR THE FAILURE. THE VEHICLE WAS THEN TAKEN TO ANOTHER DEALER WHO INSPECTED AND CLEANED THE AIR CONDITIONING UNIT HOWEVER, THE FAILURE RECURRED THE FOLLOWING DAY. THE MANUFACTURER WAS NOTIFIED BY EMAIL BUT THE CONTACT HAD NOT YET RECEIVED A RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 13,000.
Related Complaints for the 2012 FORD EDGE
Recent Complaints for the 2012 FORD EDGE
#11703314
SERVICE BRAKES
2012 Ford Edge brake failure occurred without any warning while I was driving on I85. Brake pedal went to floor with ...
#11699817
POWER TRAIN
Shift to park message, not showing it is in park. Can only crank the car if you turn the key halfway and then shift t...
#11689308
SERVICE BRAKES
Ford Edge 2012 Limited 2.0L [XXX] The brake pedal went all the way to the floor while my wife was driving a few tim...
#11689171
BACK OVER PREVENTION
The contact owns a 2012 Ford Edge. The contact stated that while attempting to start the vehicle, the contact became ...