NHTSA Complaint #10489221 — 2010 FORD ESCAPE

MY WIFE WAS DRIVING TO WORK DOWN A COUNTRY ROAD AT ABOUT 55 MPH WITH THE CRUISE CONTROL ON. ALL OF THE SUDDEN SHE FELT THE CAR JERK AND A WRENCH INDICATOR LIGHT CAME ON. THE CAR IMMEDIATELY STARTED TO DECELERATE. SHE WOULD PUSH ON THE GAS PEDAL AND NOTHING WOULD HAPPEN. LUCKILY THERE WAS NO TRAFFIC AROUND AND SHE WAS ABLE TO COAST INTO A DRIVEWAY. THE VEHICLE WAS BASICALLY ABOUT TO STALL OUT SO SHE TURNED IT OFF. AFTER 30 SECONDS SHE STARTED IT BACK UP AND IT STARTED FINE. TO BE SAFE WE HAD IT TOWED TO THE DEALERSHIP IT WAS PURCHASED FROM. THE DEALERSHIP SAID NO ERROR MESSAGE WAS IN THE COMPUTER SYSTEM. AFTER CONSULTING WITH FORD THE DEALERSHIP TOLD US THAT THEY WERE PRETTY SURE IT WAS THE THROTTLE BODY THAT NEEDS REPLACED. WE HAVE NOT HAD THE THROTTLE BODY REPLACED DO TO THE FACT THAT THE NO ERROR MESSAGE WAS IN THE CAR COMPUTER AND THERE SEEMS TO BE NO GUARANTEE THAT $500 FIX WILL TAKE CARE OF THE ISSUE. UPON MORE RESEARCH I HAVE DONE IT SEEMS LIKE THIS ISSUE IS A VERY WIDE SPREAD ISSUE AND HAPPENING ALL OVER THE COUNTRY. I AM JUST GLAD THAT THIS DID NOT HAPPEN TO MY WIFE WHILE SHE WAS ON A BUSY HIGHWAY DURING THE MORNING RUSH HOUR, WHICH SHE DOES TAKE SOMETIMES TO WORK BUT THIS MORNING CHOICE TO GO THE BACK WAY. *TR