NHTSA Complaint #10488923 — 2007 GMC ENVOY
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10488923 |
| Vehicle | 2007 GMC ENVOY |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 70,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IN |
Consumer Description
I TRIED TO UNLOCK MY CAR DOORS WITH THE KEY FOB. ALL OTHER DOORS UNLOCKED EXCEPT DRIVER'S SIDE DOOR. I MANUALLY UNLOCKED IT AND NOTICED AN ODOR THAT SMELLED "HOT". I PROCEEDED TO TURN ON MY CAR AND TRY TO ROLL THE WINDOW DOWN WHICH SUDDENLY WOULD NOT WORK. THE ENTIRE PANEL ON THE DRIVERS SIDE DOOR WOULD NOT FUNCTION. I DROVE ABOUT .3 MILES AND MY DRIVERS SIDE WINDOW STARTED TO GO DOWN AND THEN IT STOPPED IT DID THIS AGAIN AND THEN THE ENTIRE WINDOW WENT DOWN AND I HEARD A TINY "POOF' AND SMOKE STARTED BARRELING OUT OF THE ENTIRE DOOR PANEL. I IMMEDIATELY THREW MY CAR INTO PARK, TURNED IT OFF, OPENED THE DOOR, JUMPED OUT AND TURNED ON THE HAZARD LIGHTS. CALLED THE FIRE DEPARTMENT AND BY THE TIME THEY ARRIVED THE SMOKE HAD GONE AWAY THEY TRIED TO START IT AND IT TURNED OVER VERY QUICKLY, TOO QUICKLY THAT THE FIREMAN MADE A COMMENT ABOUT IT. IT WOULD NOT START. THEN HE TRIED AGAIN AND IT WOULD DO NOTHING. HAD IT TOWED. *TR
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