NHTSA Complaint #10488922 — 2009 NISSAN ALTIMA ELECTRICAL SYSTEM

Complaint Details

ODI Number	10488922
Vehicle	2009 NISSAN ALTIMA
Component	ELECTRICAL SYSTEM
Date of Incident	December 16, 2012
Date Filed	December 16, 2012
Mileage	103,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

OUR ALTIMA HAS FAILED TO RECOGNIZE OUR INTELLIGENT KEYS AND WILL NOT START. THE DOORS WILL LOCK AND UNLOCK. THE ALARM WILL SOUND AND THE TRUNK WILL OPEN BUT THE CAR WILL NOT START. I'M BEING TOLD THIS IS DUE TO A FAULTY STEERING LOCK MECHANISM THAT HAS BEEN RECALLED IN SOME NISSAN MODELS BUT NOT THE ALTIMA. THE PART ITSELF IS $500 AND THE LABOR WILL TAKE IT TO ALMOST $1000 OR MORE. THIS IS COMPLETELY ABSURD. WHAT WOULD HAPPEN IF THIS HAPPENED TO MY WIFE AND INFANT DAUGHTER ON THE WRONG SIDE OF TOWN. WHAT IF THIS PART HAD FAILED WHEN WE WERE IN THE MOUNTAINS OR OFF THE BEATEN PATH. IF A PART IS GOING TO BE RECALLED IN ONE MODEL, IT NEEDS TO BE RECALLED IN ALL MODELS. THIS IS EXTREMELY UNSAFE AND TO KNOW THAT NISSAN IS AWARE OF THIS ISSUE IS UNACCEPTABLE. WE ALSO OWN A MURANO THAT USES AN ACTUAL KEY TO START --- I'M CONSIDERING REPLACING BOTH AFTER LEARNING ABOUT THIS. I HOPE SOMEONE WILL RESPOND TO THIS. *TR

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