NHTSA Complaint #10488064 — 2007 NISSAN XTERRA

MY 2007 XTERRA WITH 62K MILES BEGAN MAKING A WHINING NOISE WHEN ACCELERATING . NOT SURE WHAT IT WAS I TOOK IT TO THE NISSAN DEALER WHERE I GET ALL MY MAJOR SERVICES DONE .THE TECHNICIAN TOOK A LOOK AT THE PROBLEM AND WITHIN MIN NOTIFY ME IT IS THE TIMING BELT CHAIN AND GUIDES , KNOWN ISSUE FOR MY NISSAN XTERRA . WHEN I ASK HIM IF HE IS SURE HE CONFIRM HE DOES FEW OF THIS EVERY MONTH AND THAT THE PROBLEM IS SO KNOWN THAT NISSAN HAS A SERVICE BULLETIN, WITH THE TITLE DESCRIBING THE ISSUE AND THE SYMPTOM ! HE HAS CONFIRM THE ISSUE IS WITH THE PLASTIC GUIDE THAT IS PART OF THE DESIGN . LOOKING ONLINE I FIND MANY NISSAN OWNERS ARE EXPERIENCING THE SAME PROBLEM . I AM EXTREMELY DISAPPOINTED WITH THE NISSAN BRAND AND NOT SURE WHAT TO DO , IF I REPLACE THE PART , WILL IT HAPPEN AGAIN AS IT IS A DESIGN ISSUE ? WHEN BUYING THE CAR, ONE OF THE SELLING POINT WAS THAT THE CAR DOES NOT HAVE A TIMING BELT ANYMORE BUT A CHAIN! THAT WILL MOST LIKELY ENGINE ITSELF . CALLING NISSAN CUSTOMER SERVICE DID NOT HELP AND I AM LEFT WITH A $2000 REPAIR DUE TO A KNOWN ISSUE AND BAD DESIGN. *TR