NHTSA Complaint #10487693 — 2004 TOYOTA TUNDRA

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 10487693
Vehicle 2004 TOYOTA TUNDRA
Component SUSPENSION
Date of Incident
Date Filed
Mileage 55,023 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

CATALYTIC CONVERTER FAILED AT 55,023 MILES AND WAS REPLACED UNDER WARRANTY. THE SAME CATALYTIC CONVERTER FAILED AGAIN AT 110,000 MILES AND WHEN I WENT TO A DEALER WAS TOLD THAT IT WASN'T UNDER WARRANTY AND THAT I WOULD HAVE TO PAY $1200.00 FOR THE PART ALONE AND LABOR WOULD BE EXTRA. I ALSO TOLD THE DEALER THAT THE HIGH REAR BRAKE LIGHT HOUSING WAS MELTING FROM THE HEAT OF THE LIGHTS. THEY DID NOTHING. THE FRAME IS RUSTING BADLY AND IS BECOMING A SAFETY HAZARD. I CALLED TOYOTA CUSTOMER SERVICE AND THEY SAID THERE WAS NO RECALL FOR ANY OF THESE ITEMS AND THERE WAS NOTHING THEY COULD DO. "ADAPTIVE EQUIPMENT" IS LISTED AS A CHOICE UNDER "AFFECTED PARTS". HOW ABOUT EXPLAINING EXACTLY WHAT IS THE DEFINITION OF "ADAPTIVE EQUIPMENT"? *TR

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