NHTSA Complaint #11542934 — 2004 TOYOTA TUNDRA

The contact owns a 2004 Toyota Tundra. The contact stated while driving 25 MPH, the front driver's side lower ball joint detached, causing the driver's side wheel to separate from the vehicle, and the vehicle lowered to the ground. The vehicle was towed to the residence, where it was diagnosed by an independent mechanic. The mechanic determined that the front driver's side lower ball joint needed to be replaced. The mechanic replaced the front driver's side and passenger's side lower ball joints. The contact stated that the vehicle was previously repaired by an unknown dealer for the same failure. The contact stated that the front driver's side and passenger's side ball joints failed several times while driving and were replaced; however, the failure persisted. Additionally, the contact stated while driving approximately 60-65 MPH, the driver's side ball joint failed, which damaged the running board, the brakes, the driver's side door, the tie rod, the coil springs, the lower control arm, and the lower and upper ball joints. The vehicle skidded to the side of the road. The vehicle was towed to the residence. The contact related the failure to NHTSA Campaign Number: 05V225000 (Suspension), 07V013000 (Suspension) and 22E002000 (Suspension); however, the VIN was not included. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.