NHTSA Complaint #10487665 — 2001 MERCEDES BENZ C320 ELECTRICAL SYSTEM

Complaint Details

ODI Number	10487665
Vehicle	2001 MERCEDES BENZ C320
Component	ELECTRICAL SYSTEM
Date of Incident	November 14, 2012
Date Filed	December 7, 2012
Mileage	64,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2001 MERCEDES BENZ C320. THE CONTACT STATED THAT SHE ATTEMPTED TO START THE VEHICLE BUT IT WOULD NOT START. THE DEALER SENT SOMEONE TO CHARGE THE BATTERY. THE CONTACT STATED THAT THE FAILURE RECURRED THREE ADDITIONAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE DRIVER'S SEAT WAS DRAINING THE BATTERY. THE DEALER DISCONNECTED THE FUSE FOR THE SEAT BUT THE CONTACT WAS UNABLE TO ADJUST THE SEAT WHEN NEEDED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 64,000. THE VIN WAS UNAVAILABLE.

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