NHTSA Complaint #11552668 — 2001 MERCEDES BENZ C320

The contact owns a 2001 Mercedes-Benz C320. The contact stated that there was rust on the bottom of the driver’s side and passenger’s side door panels. The contact stated that the water ran down, enter the door, and then failed to properly drain. The contact stated there were no drain plugs or holes for the water to drain from the door. The vehicle was taken to the local dealer, who took photos, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 99,000.