NHTSA Complaint #10487281 — 1996 TOYOTA 4RUNNER

THE REAR END OF THE FRAME BROKE ON THE DRIVERS SIDE BACK BY THE REAR WHEEL GOING AT A SPEED OF 60 MPH. UPON APPLYING THE BRAKES THE REAR END OF THE VEHICLE STARTED TO SWAY OUT OF CONTROL. TO MAKE MATTERS WORSE THERE WAS AN ON COMING SEMI & ANOTHER ONE FOLLOWING BEHIND ME, WAY TOO CLOSE OF COURSE. THIS SCARED THE HELL OUT OF ME FOR I THOUGHT FOR SURE THAT THERE WAS GOING TO BE A SERIOUS ACCIDENT. I HAVE TAKEN EXCELLENT CARE OF MY 4RUNNER FROM THE DAY I BOUGHT IT NEW IN 1996 & PRIDED MYSELF FOR IT LOOKING LIKE NEW. ALL THE SCHEDULED MAINTENANCE HAD BEEN PERFORMED OVER THE YEARS. IT DOES NOT LEAK ANY FLUID OR BURN ANY OIL WITH 250,230 MILES ON IT. IN FACT I RECEIVE COMPLIMENTS REGULARLY ON IT'S EXCELLENT CONDITION. NO DOOR DINGS, KEEP IT POLISHED & IN THE WINTER RINSE THE UNDER BODY AT LEAST ONCE A WEEK TO KEEP THE SALT OFF. I HAD PLANNED ON DRIVING THIS VEHICLE FOR AT LEAST ANOTHER 100,000 MILES. AFTER ESCAPING A NEAR DEATH ACCIDENT I NURSED IT OVER TO THE TOYOTA DEALERSHIP FOR I COULD NOT SEE ANYTHING WRONG BY SIMPLY LOOKING UNDER THE VEHICLE. ONCE I ARRIVED AT THE DEALERSHIP THEY PUT IT UP ON THE LIFT & ASKED ME TO COME LOOK AT IT. I WAS IN DISBELIEF AT WHAT I HAD SAW. A PORTION OF THE FRAME THAT KEPT THE DRIVERS SIDE REAR WHEEL IN PLACE WAS COMPLETELY SEPARATED. WHEN I ASKED THEM WHAT COULD BE DONE THEY SUGGESTED A NEW FRAME. I SAID CAN YOU TELL ME HOW MUCH THAT WOULD COST HE SAID HE WOULD CHECK & COME & GET ME. HE CAME BACK SEVERAL MINUTES LATER TO TELL ME IT WOULD BE A MINIMUM OF $10,000.00. EVEN IN EXCELLENT CONDITION THE VEHICLE MIGHT BE WORTH $3,000.00. NOT ONLY DO I NOT HAVE $10,000.00 TO FIX & IF I DID, WOULD I? I DON'T KNOW A LOT ABOUT REPLACING FRAMES, BUT I KNOW IT'S NO SMALL JOB. WOULD IT BE WORTH IT? I BOUGHT A TOYOTA BECAUSE THEY'RE SUPPOSED TO LAST FOREVER. NOW I'M LEFT WITH NO VEHICLE & I HAVE NOTHING TO TRADE IN! WILL TOYOTA STAND BEHIND IT'S PRODUCT? *TR