NHTSA Complaint #10459976 — 1996 TOYOTA 4RUNNER

STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS issue reported to NHTSA

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Complaint Details

ODI Number	10459976
Vehicle	1996 TOYOTA 4RUNNER
Component	STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Date of Incident	May 25, 2012
Date Filed	May 29, 2012
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

AS I WAS MERGING ONTO THE GARDEN STATE PARKWAY, I INCREASED MY SPEED TO 60 MPH. AFTER GOING OVER AN UNEVEN SURFACE ON THE ROAD, THE VEHICLE STARTED TO SWAY BACK AND FORTH ALMOST UNCONTROLLABLY TO THE POINT WHERE IT FELT AS IF IT WERE GOING TO ROLL. I IMMEDIATELY SLOWED DOWN TO THE BREAKDOWN LANE WHERE I CHECKED TO SEE WHY THE VEHICLE WAS DOING THIS. TO MY SURPRISE THE REAR CONTROL ARM ON THE LEFT SIDE OF THE VEHICLE COMPLETELY BROKE OFF OF THE FRAME DUE TO WHAT MY OPINION WAS RUST. AFTER RECEIVING A MORE DETAILED INSPECTION BY AN INDIVIDUAL SHOP, THE WHOLE FRAME WAS SHOWN TO HAVE HOLES DUE TO RUST. AFTER THIS DISCOVERY THEY INFORMED ME THAT THE VEHICLE WAS UNSAFE TO DRIVE AND THAT I SHOULD INFORM TOYOTA ABOUT THE INCIDENT AND SEE IF THEY WOULD BE WILLING TO HELP IN ANY WAY. WHEN I DID CALL TOYOTA THEY TOLD ME THAT THERE WAS NOTHING THAT THEY WOULD DO. *TR

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