NHTSA Complaint #10487155 — 2011 FORD TAURUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10487155
Vehicle	2011 FORD TAURUS
Component	POWER TRAIN
Date of Incident	June 1, 2012
Date Filed	December 3, 2012
Mileage	19,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE WOULD SHIFT HARD WHEN SHIFTING GEARS. IN ADDITION, THE VEHICLE WOULD SHAKE VIOLENTLY WHEN ENGAGING IN GEAR AND ACCELERATING OVER 65 MPH. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS HOWEVER, THEY WERE UNABLE TO DIAGNOSE THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS RESPONDING TO HER SPECIFIC DRIVING HABITS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND SENT AN ENGINEER TO FURTHER INSPECT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000. THE CURRENT MILEAGE WAS APPROXIMATELY 24,700.

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