NHTSA Complaint #10486682 — 2010 LINCOLN MKX

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 10486682
Vehicle 2010 LINCOLN MKX
Component SEATS
Date of Incident
Date Filed
Mileage 29,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ME

Consumer Description

I AM NOT SURE IF THIS IS THE RIGHT PLACE TO PRESENT THIS ISSUE, BUT WILL EXPLAIN MY CONCERN HERE. I HAVE AN ISSUE WITH THE LOCATION OF THE DRIVER'S SEAT LOCATION IN MY LINCOLN MKX. I AM 6'2" TALL AND HAVE LONG LEGS. I HAVE HAD A KNEE REPLACEMENT WHICH LEFT ME WITH REDUCED RANGE OF MOTION IN MY LEG. MY ISSUE IS THAT I CANNOT STRAIGHTEN MY LEG OUT ENOUGH TO BE COMFORTABLE WHILE DRIVING DUE TO THE LIMITED REARWARD MOTION OF THE SEAT. IN SPEAKING WITH THE SERVICE MANAGER AT THE DEALER WHERE I PURCHASED THE VEHICLE, HE SUGGESTED THAT I CONTACT FORD/LINCOLN DIRECTLY. IN DOING SO, THEY ADVISED THAT CONTACT YOU PEOPLE AT THIS E-MAIL ADDRESS. IT IS MY INTENTION TO POINT OUT THIS MATTER TO YOU AND SEEK SOME ADVICE AND DIRECTION. MY PROPOSAL IS TO RAISE THE SEAT HEIGHT APPROXIMATELY 3" AND ADD A PIECE OF FLAT METAL UNDER THE SEAT TRACK WHICH COULD BE REDRILLED TO ALLOW THE SEAT TO MOVE REARWARD APPROXIMATELY 3+". THESE MODIFICATIONS WOULD USE THE SAME HOLES IN THE SEAT TRACK AND THE ATTACHMENT LOCATIONS IN THE FLOOR THAT EXIST NOW. ANY REPLACEMENT BOLTS THAT WOULD BE USED WOULD OF EQUAL GRADE OF THE ORIGINAL BOLTS. THIS MODIFICATION WOULD ALLOW ME TO SIT HIGHER AND FURTHER BACK FROM THE BRAKE AND GAS PEDALS WHILE ALLOWING MY LEG TO BE STRAIGHTER, THEREFORE MORE COMFORTABLE. I HAVE SEEN THIS TYPE OF MODIFICATION DONE ON OTHER VEHICLES AND IT WORKS. IF DONE PROPERLY IT WOULD NOT ALTER THE LEVEL OF SAFETY IN THE VEHICLE. AT THIS POINT FORD/LINCOLN WILL NOT SUPPORT THIS MODIFICATION WITHOUT MY PRESENTING THE IDEA TO YOU PEOPLE FOR YOUR SUPPORT ON THE MODIFICATION. IF YOU COULD REVIEW THIS REQUEST AND ADVISE ME ON THIS MATTER BY RETURN E-MAIL, I WOULD APPRECIATE IT. *TR

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