NHTSA Complaint #10486613 — 2012 CHEVROLET EQUINOX

THE NIGHT SANDY HIT ON THE EAST COAST, IT WAS WINDY IN MICHIGAN. OUR CITY WAS DOING LEAF PICKUP AROUND THAT TIME SO LEAVES WERE ACCUMULATED AT THE EDGES OF THE ROADS. THE CAR WAS BEING DRIVEN THROUGH A SUBDIVISION ON A PAVED ROAD AND IT JUST CAUGHT ON FIRE. GM WILL TAKE NO RESPONSIBILITY FOR THE FIRE. THEY SAY LEAVES BLEW UP UNDER THE CAR AND THEY ARE WHAT CAUGHT ON FIRE. HOW CAN VULNERABLE AREAS NOT BE SHIELDED FROM THIS? THE CAR WAS ABOUT A MONTH OLD!!! THE FIRE BURNT FOR ABOUT 7 MINUTES. THE DEALERSHIP SAYS THAT THERE IS NOTHING THEY CAN DO. A TEAM FROM GM INSPECTED THE CAR AND THEY WILL NOT EVEN LET US SEE THEIR REPORT. WE HAVEN'T HAD A CAR FOR OVER A MONTH AND I FOR ONE AM FURIOUS! THEY TELL US IF WE HAVE THE CAR REPAIRED WE LOSE ANY RIGHT TO PURSUE LEGAL PROCEEDINGS.... WE HAVE TO PAY $500 (OUR INSURANCE DEDUCTIBLE) TO START REPAIRS EVEN THOUGH THEY WONT TELL US WHAT IS DAMAGED EVEN THOUGH WE PURCHASED ADDITIONAL INSURANCE AT THE TIME OF PURCHASE THROUGH THE DEALER TO COVER OUR DEDUCTIBLE IN THE EVENT OF DAMAGE... ALL THEY SAY IS THAT IT WAS OUR FAULT FOR NOT READING THE MANUAL REGARDING DRIVING OR PARKING OVER LEAVES... WE FOUND REFERENCE TO IT IN THE OFF ROAD PORTION OF THE MANUAL. THE CAR HAD NEVER BEEN DRIVEN OFF ROAD. *TR