NHTSA Complaint #10486501 — 2011 FORD FIESTA

I BOUGHT THE CAR NEW AND HAVE TAKEN IT TO TWO SEPARATE DEALERSHIPS TO CORRECT THIS ISSUE AND IT CONTINUES. INITIALLY, THE TRANSMISSION LIGHT CAME ON AND THE CAR BEGAN HAVING TROUBLE SHIFTING. AFTER THE FIRST REPAIR, THE CAR BEGAN SHAKING UNCONTROLLABLY. THE SECOND REPAIR CORRECTED THE SHAKING, BUT NOW (AT 15,755 MILES) THE CAR WILL (1) MAKE GRINDING METALLIC NOISES WHEN SHIFTING, (2) FAIL TO SHIFT ON ANY INCLINE (INSTEAD IT REVS TO APPROXIMATELY 2500 RPMS AND "STICKS" THERE), (3) JOLT FORWARD WHEN THE BRAKE IS APPLIED AS IF THE ACCELERATOR WAS PRESSED DOWN, AND (4) ROLL BACKWARDS ON HILLS AS IF IT IS A MANUAL TRANSMISSION. I UNDERSTAND THAT (4) CAN BE COMMON AMONG NEWER AUTOMATICS THAT ATTEMPT HIGHER FUEL ECONOMY. HOWEVER, NUMEROUS TIMES THE SPEED AT WHICH THE CAR ROLLS BACK HAS INCURRED A SAFETY RISK. THIS SEEMS TO BE ANOTHER INDICATION OF AN ISSUE WITH THE TRANSMISSION. *TR