NHTSA Complaint #10485420 — 2002 DODGE GRAND CARAVAN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10485420
Vehicle	2002 DODGE GRAND CARAVAN
Component	ENGINE
Date of Incident	April 22, 2012
Date Filed	November 21, 2012
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A COMPLETE LOSS OF POWER STEERING ASSIST, FOLLOWED BY THE ILLUMINATION OF THE BATTERY WARNING INDICATOR. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. THE FAILURE OCCURRED WHENEVER THE CONTACT DROVE OVER A PUDDLE OF WATER DURING RAINY WEATHER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THE SERPENTINE BELT DETACHED FROM THE ALTERNATOR AND THE COOLING SYSTEM FAN. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

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