NHTSA Complaint #10485239 — 2012 TOYOTA PRIUS

VISIBILITY/WIPER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10485239
Vehicle 2012 TOYOTA PRIUS
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage 2 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

BRAND NEW 2012 PRIUS DRIVING OUT OF THE DEALERSHIP AT NIGHT, NOTICED A RATHER BOTHERSOME TRAIT: LIGHTS VIEWED THROUGH THE WINDSHIELD HAVE A PRISM EFFECT WHERE THERE IS A "GHOST" IMAGE LOCATED ABOVE AND BELOW THE ACTUAL LIGHT SOURCE. I WANTED TO KNOW IF THIS WAS DEFECTIVE WINDSHIELD, OR JUST HOW THE PRIUS IS DUE TO THE VERY LOW ANGLE OF THE WINDSHIELD. IT IS DEFINITELY A PRISM TYPE EFFECT AS IT DIFFERS BY COLOR, AND AS YOU APPROACH THE LIGHT SOURCE, THE GHOST IMAGES MERGE INTO THE SINGLE IMAGE. THIS HAPPENS WITH ALL LIGHT SOURCES, THE SUN (WORST OF ALL), HEADLIGHTS, TAIL LIGHTS,STREET LIGHTS, TRAFFIC LIGHTS, ETC. WHEN DRIVING AT NIGHT THIS GHOSTING OF THE LIGHT SOURCES IS REALLY DISTRACTING AND MAKES IT LOOK LIKE YOU ARE LOOKING AT A BLURRED IMAGE. NOTHING IS CRISP OR CLEAR. IT'S BAD ENOUGH THAT MY WIFE AND I ARE NOT DRIVING THE CAR AT NIGHT AND USING ANOTHER VEHICLE. WE HAVE HAD OTHERS IN THE CAR TO CONFIRM THE ISSUE. I HAVE CONTACTED THE DEALER WITH THE ISSUE AND THEY HAVE YET TO REPLY... *TR

Related Complaints for the 2012 TOYOTA PRIUS

Other VISIBILITY/WIPER Complaints

#11543027 There is no incident occurring to me .but I change some parts like head light.& whisper .engine .
#11526364 The glass sunroof spontaneously exploded or imploded. There was a loud popping sound and I looked up at the sunroof, ...
#11462921 The front windshield wiper no longer performs on high but does perform on the lower settings. We experienced very hea...
#10809808 WIND SHIELD WIPER SWITCH QUIT WORKING AT 62,500 MILE.THE WIND SHIELD WIPER MOTOR IS NOW MAKING GRINDING NOISES AND NE...
#10557011 I BOUGHT A 2012 TOYOTA PRIUS PLUG-IN. THE WINDSHIELD CREATES A GHOSTING EFFECT ON LIGHTS, ESPECIALLY AT NIGHT. LIGHTS...

Recent Complaints for the 2012 TOYOTA PRIUS

#11719694 SERVICE BRAKES My Brake Booster/Actuator failed on me while on the freeway with out any warnings. It made it really hard to stop the...
#11717956 SERVICE BRAKES The vehicle is experiencing a suspected brake actuator / brake booster failure. Multiple warning lights appeared simu...
#11716476 SERVICE BRAKES Vehicle check engine code C1391 (Antilock Brake System - abnormal leak in accumulator) came up on 2/5/2026. Recommend...
#11713170 SERVICE BRAKES Vehicle: 2012 Toyota Prius Mileage: Approximately 217,000 miles While driving normally in traffic, the vehicle exper...
#11707166 SERVICE BRAKES My 2012 Toyota Prius plug in hybrid had just passed state inspections and was even looked at by a dealership a year a...
Check any vehicle history by VIN - Free vehicle history report