NHTSA Complaint #10484959 — 2002 CHEVROLET MONTE CARLO STEERING

Complaint Details

ODI Number	10484959
Vehicle	2002 CHEVROLET MONTE CARLO
Component	STEERING
Date of Incident	May 28, 2012
Date Filed	November 16, 2012
Mileage	104,231 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I PURCHASED THE VEHICLE IN MAY AND SINCE THEN I BEEN HEARING THIS CLUNKING NOISE COMING FROM THE STEERING COLUMN. I CALLED GM AND THEY TOLD ME THAT IT WAS THE INTERMEDIATE STEERING SHAFT THAT NEED TO B REPLACED BECAUSE THEY GOT OUT A LOT ON THE VEHICLES. I TOLD THEM OF THEY KNOW THAT Y DIDN'T THEY RECALL THEM AND THE GUY TOLD ME BECAUSE THE SAFETY COMMISSION NEVER TOLD THEM TO. IM VERY UPSET AND FEEL THAT THIS IS A SAFETY ISSUE! I REPLACED THIS PIECE NUMEROUS TIME AND IT KEEPS MAKING THIS NOISE AGAIN! I DON'T HAVE MONEY LIKE THAT TO KEEP REPLACING THIS PART. PLEASE HELP ME BY RECALLING THIS PART BECAUSE MY KIDS ARE A FACTOR HERE AND THIS CAN BE A MAJOR ACCIDENT. *TR

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