NHTSA Complaint #10274204 — 2002 CHEVROLET MONTE CARLO STEERING

Complaint Details

ODI Number	10274204
Vehicle	2002 CHEVROLET MONTE CARLO
Component	STEERING
Date of Incident	May 18, 2007
Date Filed	June 18, 2009
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MD

Consumer Description

TL*THE CONTACT OWNS A 2002 CHEVROLET MONTE CARLO. THE CONTACT HEARD A KNOCKING NOISE IN THE STEERING COLUMN EVERYTIME HE TURNED THE WHEEL. THE DEALER WAS ABLE TO DUPLICATE THE FAILURE, BUT COULD NOT DETERMINE THE CAUSE. THE CONTACT WAS INFORMED THAT THE ONLY WAY IT COULD BE REPAIRED WAS BY TAKING THE STEERING COLUMN APART FOR INSPECTION. THE VEHICLE WAS OUT OF WARRANTY; THEREFORE, THE REPAIRS MAY HAVE TO BE MADE AT THE CONTACT'S EXPENSE. HE RECEIVED A RECALL NOTICE FOR THE SPARK PLUGS AND NOW AN OIL LEAK IS PRESENT. THE CONTACT WILL HAVE THE RECALL REPAIR PERFORMED. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 74,000. UPDATED 07/10/09. *LJ UPDATED 07/10/09.*JB

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