NHTSA Complaint #10484463 — 2011 FORD FLEX

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10484463
Vehicle	2011 FORD FLEX
Component	POWER TRAIN
Date of Incident	August 1, 2012
Date Filed	November 13, 2012
Mileage	34,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TRANSMISSION ON FLEX OFTEN HESITATES AND THUNKS WITH A LURCH. THE LURCH IS SO BAD IT NOW FEELS LIKE WE ARE BEING HIT. IT HAS HAPPENED IN BOTH FORWARD AND REVERSE. TRIED TO GET IT REPAIRED TWICE AT DEALER - HAVEN'T BEEN ABLE TO FIX. ONLINE FORUMS WITH OWNERS AND SERVICE BULLETINS DESCRIBE SIMILAR PROBLEM. FORD NOT ACKNOWLEDGING ISSUE OR HELPING. *TR

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