NHTSA Complaint #10484117 — 2002 FORD TAURUS

TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 2 MPH AND PULLING INTO A PARKING SPOT THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO THE CONCRETE PARKING CHOCK. THE VEHICLE CONTINUED ROLLING AND CRASH INTO ANOTHER PARKED VEHICLE. THE FAILURE RECURRED A SECOND TIME WHILE DRIVING 10 MPH UP A STEEP INCLINE. THE CONTACT SHIFTED INTO THE NEUTRAL POSITION AND MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE SPEED CONTROL CABLES WERE ADJUSTED FOR A QUICK BUT NOT PERMANENT FIX. THE DEALER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 78,000.