NHTSA Complaint #10484061 — 2012 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10484061
Vehicle	2012 FORD FOCUS
Component	POWER TRAIN
Date of Incident	June 1, 2012
Date Filed	November 12, 2012
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

I RECENTLY PURCHASED A 2012 FORD FOCUS IN MAY. I TOOK THE VEHICLE BACK TO THE FORD DEALERSHIP, TO REPORT A PROBLEM. HOWEVER, THE FIRST THING THE REPAIR PERSON DID WAS GIVE ME A PRINT OUT OF WHAT THE CAR DOES. THIS CAR HAS NO POWER, IT SHAKES, AND WILL NOT GO,. I FEEL THAT CAR IS TRYING TO STALL OUT. IT IS WORST THAN MY OLD 1998 FORD CONTOUR. IT RIDES BETTER THAN THIS CAR AND IT IS 14 YEARS OLD. I AM VERY CONCERN ABOUT MY SAFETY WITH THE CAR. IN ADDITION, EVERYONE ELSE AND INCLUDING MYSELF, WHICH IS EMBARRASSING, NOTICES THAT THIS CAR DOES NOT CHANGE GEARS. IT APPEARS THAT IT IS STUCK IN ONE GEAR AT THE SPEED OF 60 MPH. I AM VERY DISAPPOINTED AND AFRAID THAT THIS CAR MAY CAUSE ME TO GET INTO A CAR ACCIDENT. I NEED HELP. WHAT SHOULD I DO? IN ADDITION, THE WARRANTY ON THIS CAR IS 60,000 MILES OR 5 YEARS, WHICH EVERY COMES FIRST. *TR

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