NHTSA Complaint #10484015 — 2004 JEEP LIBERTY VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Complaint Details

ODI Number	10484015
Vehicle	2004 JEEP LIBERTY
Component	VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Date of Incident	October 1, 2012
Date Filed	November 12, 2012
Mileage	87,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

JOINING IN THE LARGE NUMBERS OF JEEP LIBERTY OWNERS, I PURCHASED THIS VEHICLE JANUARY 2012 WITH APPROX. 86000 MILES. THE DRIVER'S SIDE PASSENGER WINDOW WAS ALREADY INOPERABLE DURING NEGOTIATIONS AND DEALER REPAIRED. WITHIN MONTHS, THE DRIVER'S WINDOW FAILED WITH THE SAME PROBLEM, WHICH HAS BEEN A THORN IN THE SIDE OF MANY WHO OWN(ED) THIS MODEL - WEAK PLASTIC PART INVOLVED IN THE WINDOW MOTOR, CAUSING THE GLASS TO FALL INTO THE DOOR AND DIFFICULT, COSTLY REPAIRS. CHRYSLER HAS NOT BEEN MADE TO HELP THE CONSUMER IN THE HISTORY OF THIS WIDE-SPREAD ISSUE. PLEASE CONSIDER ACTION? THE COST TO REPAIR EACH WINDOW IS NOT INEXPENSIVE. *TR

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