NHTSA Complaint #10483968 — 2004 BUICK RAINIER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10483968
Vehicle	2004 BUICK RAINIER
Component	ELECTRICAL SYSTEM
Date of Incident	November 15, 2010
Date Filed	November 11, 2012
Mileage	138,220 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

IT IS A KNOWN FACT BY BUICK/GM THAT THERE IS A MAJOR ISSUE WITH THE INSTRUMENT CLUSTER/ELECTRICAL MAKE UP OF THIS VEHICLE. HUNDREDS OF PEOPLE ARE COMPLAINING OF ELECTRICAL ISSUES WITH THEIR VEHICLE, FIRST AND FOREMOST IS THE FAILURE OF THE INSTRUMENT CLUSTER. FROM WHAT WE HAVE DEDUCTED SO FAR, THIS IS AN ELECTRICAL ISSUE STEMMING FROM A GROUND SHORT NEAR THE RADIO. WE JUST CAN'T PINPOINT IT YET. SOME DAYS THE INSTRUMENT CLUSTER WORKS, SOME NOT. USUALLY STARTS WORKING ON A WET DAY - INDICATING THE GROUND SHORT. THERE IS NO EXCUSE FOR NOT RECALLING THIS, OTHER THAN THEY REALIZE HOW MANY WOULD BE INVOLVED. I SPENT THOUSANDS ON THIS VEHICLE AND NOW GM WILL NOT BACK THEIR PRODUCT. THE PROBLEM DIDN'T START UNTIL AFTER THE WARRANTY WAS PAST, SURPRISE SURPRISE. I HAVE TO USE A GPS SYSTEM WITH A SPEEDOMETER TO AVOID SPEEDING/GETTING FINED. ALL THE DEALERSHIPS AGREE - THE HOURS OF LABOR TO RESOLVE THIS ARE BEYOND MY POCKETBOOK. STEP UP AND ACKNOWLEDGE YOUR FAULT IN THIS, GM. NOW. *TR

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