NHTSA Complaint #11196567 — 2004 BUICK RAINIER EXTERIOR LIGHTING

Complaint Details

ODI Number	11196567
Vehicle	2004 BUICK RAINIER
Component	EXTERIOR LIGHTING
Date of Incident	September 18, 2018
Date Filed	April 15, 2019
Mileage	150,471 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2004 BUICK RAINIER. THE CONTACT STATED THAT THE HEADLIGHTS TURNED OFF INTERMITTENTLY WITHOUT WARNING. THE CONTACT STATED THAT THE HEADLIGHTS REMAINED OFF FOR APPROXIMATELY SIX MINUTES. WHEN THE LIGHTS TURNED BACK ON, THE LIGHTING WAS DIM. THE VEHICLE WAS TAKEN TO J.D. BYRIDER (5101 NEW BERN AVE, RALEIGH, NC 27610) WHERE THEY REPLACED THE REPLACED THE HEADLIGHT DRIVER MODULE ON TWO DIFFERENT OCCASIONS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,471.

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