NHTSA Complaint #10483698 — 2004 CHRYSLER PACIFICA

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 10 MPH, THE TRANSMISSION HESITATED IN A JERKING MOTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE EGR VALVE WAS REPLACED BUT THE FAILURE CONTINUED TO OCCUR. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V113000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 113,813.