NHTSA Complaint #10483648 — 2002 FORD TAURUS

I WAS TOLD THAT MY TAURUS' REAR COIL SPRINGS WERE BROKEN AND COULD PUNCTURE MY TIRE. AFTER NOTICING THAT MY CAR WAS VERY LOW IN THE REAR, I TOOK IT IN TO GET AN ESTIMATE. TO JUST FIX THE BACK IT WOULD BE AROUND $800, WHICH IS RIDICULOUS FOR WHAT MY CAR IS WORTH. IT IS 10 YEARS OLD AND HAS NUMEROUS OTHER PROBLEMS. AFTER DOING SOME RESEARCH, I FOUND THAT THIS IS A COMMON PROBLEM IN FORD CARS, AND A BIG PROBLEM IN TAURUS'. SO MUCH THAT THERE WAS A RECALL ON PREVIOUS YEARS, BUT NOT ON THE 2002. I HAVE READ NUMEROUS COMPLAINTS FROM OTHER 2002 TAURUS OWNERS ABOUT THE SAME PROBLEM, BUT NO REMEDY FROM THE COMPANY. IF THIS IS A COMMON PROBLEM, WHY NOT FIX IT IN ALL MODELS IT AFFECTS? I WOULD RATHER NOT DIE IN A CAR CRASH IN ORDER TO GET MY POINT ACROSS TO THE COMPANY ABOUT THIS ONGOING PROBLEM. REGARDLESS OF THE NUMEROUS ELECTRICAL PROBLEMS I HAVE HAD PRIOR, I STILL CONSIDERED GETTING ANOTHER FORD WHEN IT WAS TIME TO BUY A NEW CAR. HOWEVER, WITH THIS FIASCO, I AM NOW ABSOLUTELY CERTAIN I WILL NEVER BUY ANOTHER FORD AGAIN, AND NEVER POSITIVELY COMMENT ON FORD CARS. *TR