NHTSA Complaint #10483488 — 2007 LEXUS ES350

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT WHILE TRAVELING 20 MPH, THE FLOOR MAT MADE CONTACT WITH THE ACCELERATOR PEDAL, CAUSING THE VEHICLE TO ERRONEOUSLY ACCELERATE. THE CONTACT WAS ABLE TO SAFELY MERGE OFF THE ROADWAY TO REMOVE THE OBSTRUCTION. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE FLOOR MATS WERE NOT THE ORIGINAL EQUIPMENT MATS AND ADVISED THE CONTACT TO PURCHASE NEW FLOOR MATS. THE MANUFACTURER REPLACED THE FLOOR MATS ONLY TO EXPERIENCE THE SAME FAILURE. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 59,000 AND THE CURRENT MILEAGE WAS 87,000. THE VIN WAS NOT AVAILABLE.