NHTSA Complaint #10483418 — 2002 MERCURY SABLE

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT REMOVED HER FOOT FROM THE ACCELERATOR PEDAL HOWEVER, THE VEHICLE CONTINUED ACCELERATING. THE AIR CONDITIONING UNIT ALSO BEGAN TO OPERATE INDEPENDENTLY. AS THE CONTACT APPLIED THE BRAKES, THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE IDLE WAS ADJUSTED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 99,000.