NHTSA Complaint #10483225 — 2004 HONDA PILOT

TO START OFF I BOUGHT MY PILOT USED FROM HONDA WITH ABOUT 83,000 MILES ON IT A YEAR AGO. WHEN I DRIVE MY CAR AT A STEADY 30MPH TO 45MPH IT SHUTTERS AND MAKES NOISES AS IF I'M DRIVING OVER ROAD TURTLES. IT'S VERY VIOLENT UNTIL I LET OFF THE ACCELERATOR. I TALKED TO HONDA AND THEY SAID IT WAS THE TORQUE CONVERTER. I ASKED IF IT HAD BEEN RECALLED AND THEY TOLD ME THERE HAD NEVER BEEN A RECALL FOR THE TRANSMISSION. I KNOW THAT'S NOT TRUE AND THEY WON'T DO ANYTHING ABOUT IT. IT'S MINE AND MY WIFE'S ONLY CAR RIGHT NOW. IT'S A SERIOUS ISSUE THAT IS VERY UNSAFE FOR MY FAMILY AND COULD CAUSE A CRASH. THERE FAULTY TRANSMISSION PUTS MY FAMILIES LIFE IN DANGER EVERY TIME WE DRIVE IT. HONDA SHOULD TAKE CARE OF US FREE OF COST DO TO THERE DEFECTIVE PARTS THAT ARE NOT BECAUSE OF NORMAL WEAR. THEY ALSO SHOULD HAVE NEVER SOLD US THE PILOT WITHOUT FIXING THE KNOWN FAULTY TRANSMISSION. I BELIEVE IT'S ILLEGAL BY FEDERAL LAW TO SELL IT KNOWING THERE IS A FAULTY TRANSMISSION AND RECALL WITH OUT ADDRESSING IT AND FIXING IT. *TR