NHTSA Complaint #10482850 — 2004 FORD FREESTAR

VEHICLE SHUT OFF GOING DOWN THE ROAD AT SLOW SPEED AFTER MAKING LOUD SQUEAKY SOUND. THIS HAS HAPPENED ON MANY OCCASIONS SINCE THEN AND TODAY 11/01/2012 IT BECAME MORE SEVERE. MY WIFE ATTEMPTED TO GO TO THE LOCAL FORD DEALERSHIP AROUND AUGUST/SEPTEMBER DESCRIBING THE PROBLEM AND WAS TOLD THAT SINCE THE VEHICLE WAS NOT CURRENTLY EXPERIENCING THE PROBLEMS DESCRIBED THAT THERE WAS NOTHING THEY WERE ABLE TO DO. THE VEHICLE IS VERY UNSAFE AND I HAVE CALLED THE FORD HOTLINE BECAUSE OF THE RECALL, THE VOICE CLAIMS THAT THE VEHICLE IS STILL SAFE BECAUSE THE STEERING REMAINS FUNCTIONAL, THIS IS NOT THE CASE FOR MY VEHICLE. AFTER, ONE OF THE MANY "INCIDENTS", OFTEN THE VAN WILL LOSE COMPLETE POWER AND THE POWER STEERING WILL DISENGAGE AND THE STEERING WHEEL BECOMES VERY DIFFICULT TO TURN EVEN FOR A LARGE MALE. WE BOUGHT THE VAN AS A FAMILY VEHICLE, AS MOST DO, WHICH MAKES IT EVEN MORE PROBLEMATIC AND DISTURBING. I AM DISGUSTED WITH FORD FOR THEIR NEGLIGENCE. *TR