NHTSA Complaint #10482742 — 2011 FORD FIESTA

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE TRAVELING 3 MPH THE VEHICLE ERRONEOUSLY ACCELERATED CAUSING ANOTHER VEHICLE TO CRASH INTO THE VEHICLE. THE DRIVER AND PASSENGER OF THE CONTACT'S VEHICLE SUFFERED WHIPLASH. THE VEHICLE WAS ABLE TO BE DRIVEN AWAY FROM THE SCENE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS FOUND THAT THE TRANSMISSION HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 42,000. MAILED 02/18/15*LJ THE CONSUMER STATED EVEN AFTER THE ENGINE WAS OVERHAULED BECAUSE THE MECHANIC CLAIMED OIL LEAKED ONTO THE INTERNAL CLUTCHED CAUSED SLIPPAGE, HE CONTINUED TO EXPERIENCE PROBLEMS. THE CONSUMER BELIEVED THE PROBLEM WAS WITH THE FUEL INJECTION SYSTEM. UPDATED 03/29/16.*JB