NHTSA Complaint #10482584 — 2011 VOLKSWAGEN TIGUAN

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	10482584
Vehicle	2011 VOLKSWAGEN TIGUAN
Component	SERVICE BRAKES
Date of Incident	October 3, 2011
Date Filed	October 29, 2012
Mileage	10,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

SPORADIC, COMPLETE BRAKE FAILURE. BRAKES FAIL TO CATCH, PETAL DEPRESSED TO THE FLOOR DOES NOT INITIATE ANY BRAKING. ONCE BRAKES ARE COMPLETELY RELEASED AND PUSHED AGAIN BRAKES FINALLY CATCH. THIS ISSUE OCCURS AT DIFFERENT SPEEDS, SOMETIMES RIGHT AFTER CAR IS STARTED, OTHER TIMES AFTER IT HAS BEEN RUNNING A WHILE. HAS OCCURRED 5-7 TIMES IN THE LAST YEAR. VW TECHNICIANS CANNOT REPRODUCE, SO WILL NOT DO ANYTHING TO FIX. LUCKY THERE HAS BEEN ENOUGH STOPPING DISTANCE IN THE PREVIOUS INSTANCES TO PUS THE BRAKES TWICE, BUT THIS PRESENTS A SAFETY HAZARD TO THOSE IN THE TIGUAN AND SURROUNDING CARS. *TR

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