NHTSA Complaint #10481972 — 2006 TOYOTA HIGHLANDER HYBRID

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10481972
Vehicle	2006 TOYOTA HIGHLANDER HYBRID
Component	ELECTRICAL SYSTEM
Date of Incident	October 19, 2012
Date Filed	October 23, 2012
Mileage	114,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

AFTER MAKING A LEFT TURN AT A STOP SIGN, THE VEHICLE DISPLAY STARTED INDICATING ERROR CODES INCLUDING CHECK HYBRID SYSTEM. AFTER DRIVING APPROX 1/2 MILE, THE VEHICLE LOST POWER AND SHUT DOWN/STALLED IN THE MIDDLE OF THE HIGHWAY IN TRAFFIC. FORTUNATE, I RECEIVED SOME HELP FROM AN ON-LOOKER TO HELP ME MANUALLY STEER THE CAR OVER SLIGHTLY ON TO THE SIDEWALK AREA AS TRAFFIC IS CONGESTED IN THAT AREA. TOYOTA DOES NOT CONSIDER THIS A SAFETY ISSUE EVEN THOUGH THEIR RECALL NOTICE INDICATES "INCREASING THE RISK OF A CRASH". ADDITIONALLY, THEY WILL NOT HONOR THEIR RECALL NOTICE FOR THE HYBRID SYSTEM INVERTER STATING THE INTELLIGENT POWER MODULE LOCATED ON THE INVERTER WAS NOT THE CAUSE OF THE FAILURE EVEN THOUGH THE CONDITIONS WERE EXACTLY WHAT IS STATED ON THE RECALL NOTICE. *TR

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