NHTSA Complaint #10481011 — 2000 CHEVROLET IMPALA

I PURCHASED MY BROTHER-IN-LAW'S CAR IN MARCH. IN AUGUST, WHILE I WAS PARKED OUTSIDE A FRIEND'S HOME, THE CAR CAUGHT FIRE. NO ONE WAS IN THE CAR AND THE KEYS WERE WITH ME. AFTER ONLINE INVESTIGATION, WE FOUND THAT THE CAR HAD A RECALL ON IT IN 2009. MY BROTHER-IN-LAW WAS NEVER NOTIFIED SO NEITHER WERE WE. OUR FIRST STEP WAS TO CONTACT GM WHO SAID THERE WAS NOTHING THEY PLANNED ON DOING ABOUT THIS. WE CONTACTED THE BBB WHO ALSO CONTACTED GM. GM THEN CALLED US AND AGAIN SAID THERE WAS NOTHING THEY COULD DO. I FEEL THERE IS PLENTY THEY CAN DO. WHAT ABOUT IF MY DAUGHTER AND I HAD BEEN IN THE CAR? HOW ABOUT IF I HAD NEEDED TIME OFF FROM WORK? I HAD TO PURCHASE ANOTHER VEHICLE I WAS NOT PREPARED TO PURCHASE. WE HAVE THE RECALL INFORMATION, PICTURES FROM THE FIRE, AND A LETTER FROM GM IF YOU ARE INTERESTED. I FEEL THERE MUST BE SOME SORT OF COMPENSATION FOR THIS. THE RECALL WAS BECAUSE OF THEIR MESS UP IN THE FACTORY AND THEY FAILED TO NOTIFY MY BROTHER-IN-LAW. IF GM HAD DONE WHAT THEY WERE SUPPOSED TO DO, THE FIRE WOULD NEVER HAVE HAPPENED. *TR