NHTSA Complaint #10480584 — 2011 TOYOTA PRIUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10480584
Vehicle	2011 TOYOTA PRIUS
Component	ENGINE
Date of Incident	October 8, 2012
Date Filed	October 15, 2012
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. THE CONTACT STATED THAT SHE NOTICED A LEAK COMING FROM INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS ADVISED THAT THERE WERE SPIDERS IN THE HVAC DRAINAGE HOSE AND THE SPIDERS HAD CREATED A NEST EGG IN THE HOSE, WHICH CAUSED THE LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HER THAT THE FAILURE WAS NOT COVERED UNDER HER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 20,000. THE VIN WAS UNAVAILABLE.

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