NHTSA Complaint #10479960 — 2012 CHEVROLET CRUZE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10479960 |
| Vehicle | 2012 CHEVROLET CRUZE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 200 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IN |
Consumer Description
I PURCHASED A 2012 CHEVY CRUZE 2LT W/RS PACKAGE ON 9/19/12. I DIDN'T NOTICE RIGHT AWAY BUT AFTER I DROVE FOR A FEW DAYS I NOTICE THE ENGINE WOULD HAVE THIS LOUD VIBRATION WHEN I BARELY ACCELERATE, LIKE STAYING AT A STEADY SPEED. IF I ACCELERATE FROM A STOPPED POSITION IT DOESN'T DO IT OR I JUST DON'T HEAR IT BECAUSE I HEAR THE TURBO. AFTER DRIVING IT A FEW WEEKS THE VIBRATION SOUND HAS GOTTEN WORSE, SO I TOOK IT TO THE DEALERSHIP TO BE CHECKED. THEY TEST DROVE IT AND TOLD ME THIS IS THE WAY THE ECHOTECH W/TURBO MOTORS SOUND AND NOTHING WAS WRONG WITH IT. I WASN'T SATISFIED SO I ASKED I COULD TEST DRIVE ANOTHER CAR JUST LIKE MINE ON THEIR LOT. THEY GRACIOUSLY LET ME AND IT SOUNDED THE SAME. MY SONS GIRLFRIEND HAS THE EXACT SAME CAR AND HERS SOUNDS NOTHING LIKE MINE. SHE BOUGHT HERS AT A DIFFERENT DEALERSHIP WHICH MEANS IT WAS PROBABLY CAME FROM A DIFFERENT MANUFACTURER. SOMETHING ISN'T RIGHT AND THIS SHOULD BE FIXED. THIS DOES NOT SOUND LIKE A NEW CAR. IT'S VERY EMBARRASSING. MY 1995 CHEVY CAVALIER IS NOT AS LOUD AS MY NEW CAR. ANOTHER THING IS WHEN I SLOW DOWN TO PULL IN MY DRIVEWAY (ON A HILL) I JUST LET OFF THE GAS AND THE CAR WILL JERK REALLY HARD. THIS DOESN'T HAPPEN ALL THE TIME BUT THIS WILL BE AN ISSUE I'M SURE WHEN THE WARRANTY IS UP. I'M VERY DISAPPOINTED WITH MY FIRST NEW CAR PURCHASE. I WAITED 42 YEARS FOR THIS. *TR
Related Complaints for the 2012 CHEVROLET CRUZE
Other ENGINE Complaints
#11711132
Check engine light on Car smoking when driven and smells like burning oil
#11693383
My son just purchased this car and nearly hit 100,000 miles. It started leaking oil in the engine area the valve cove...
#11685443
Repetitive coolant leak repaired 5+ times over 9 years; incurred costs over $X,XXX. Coolant (toxic) leak causes burn ...
#11654069
I went to take 5 for an oil change , the tech broke my oil cap filter , coolant hose & damage my engine oil cooler . ...
#11650936
Coolant leaking , engine knock sound , turbo issue
Recent Complaints for the 2012 CHEVROLET CRUZE
#11655044
POWER TRAIN
Had a 3-5-R wave plate failure. Symptoms started at around 87,000 miles. Bouncing/jerking when put into reverse. 5th ...
#11650936
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Coolant leaking , engine knock sound , turbo issue
#11649148
POWER TRAIN
Car started jerking when put in reverse and slams hard into 5th gear only. Taken to transmission shop and they have n...
#11627746
UNKNOWN OR OTHER
The check engine light keeps coming up after I buy gas in it and when I take it to Autozone for diagnose it keeps say...