NHTSA Complaint #10479939 — 2011 FORD E-450

MY 2011 F450 WITH 60,000 MILES ON IT, WOULD NOT START AFTER JUST RUNNING. IT HAD NEVER GIVEN ANY INDICATIONS OF ANY PROBLEMS PRIOR TO NOT STARTING. THE DEALERSHIP WHERE IT WAS TAKEN WORKED ON IT FOR 9 DAYS HAND IN HAND WITH FORD WARRANTY DEPT AND CAME UP WITH FAILURE OF THE FUEL SYSTEM. ACCORDING TO FORD INSPECTORS, FUEL WAS CONTAMINATED. FUEL PUMP HAD METAL SHAVINGS IN FILTER SYSTEM. FUEL PUMP WAS RUSTED AND HAD NO LUBRICANT. BUMPER TO BUMPER WARRANTY DID NOT COVER THIS. WE ARE OUT OVER $5,000 (DON'T HAVE THE FINAL $$$$$ AMOUNT AT THIS TIME). SYSTEM FAILURE WARNING LIGHTS DID NOT INDICATE A PROBLEM WITH WATER OR OTHER CONTAMINATES IN FUEL LINES. FUEL SYSTEM HAS TO BE FLUSHED TO ELIMINATE METAL SHAVINGS THROUGHOUT FUEL LINES AND INJECTORS. ACCORDING TO THE MECHANIC, ANY DIESEL USED IN FORD DIESEL TRUCKS SHOULD HAVE A RATING OF 20...AND NOT ABOVE (LIKE 25). THE BIGGER THE NUMBER, THE MORE TRASH IN THE DIESEL. ALSO, BIODIESEL IS NOT RECOMMENDED AND CAN BE USED TO VOID THE WARRANTY. LOTS OF LUCK WITH THIS!!! *TR