NHTSA Complaint #10479758 — 2004 FORD FREESTAR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE PARKED THE CONTACT PULLED THE REAR SEATS UP AND NOTICED THE STUD WHICH HOLDS THE BACK SEAT IN PLACE WAS LOOSE. THE CONTACT PUSHED THE STUD AND IT FRACTURED. ALSO, THE WHEEL WELD WAS CORRODED ON THE REAR DRIVER AND PASSENGER SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DETERMINE HOW TO REMEDY THE FAILURE. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHO WELDED NEW METAL PIECES TO THE WHEEL WELLS ON THE REAR DRIVER AND PASSENGER SIDE. THERE WAS AN INVESTIGATION UNDER NHTSA ACTION NUMBER: EA12003 (SEATS:MID/REAR ASSEMBLY STRUCTURE STRUCTURE:BODY) THAT MAY BE RELATED TO THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 11/14/12*LJ