NHTSA Complaint #10479425 — 2004 TOYOTA 4RUNNER
STRUCTURE issue reported to NHTSA
Complaint Details
| ODI Number | 10479425 |
| Vehicle | 2004 TOYOTA 4RUNNER |
| Component | STRUCTURE |
| Date of Incident | |
| Date Filed | |
| Mileage | 87,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
I BEGAN TO NOTICE THAT MY DASH HAS STARTED TO CRACK AND IT IS IN THE AREA OF THE AIR BAG. I DID SOME RESEARCH AND FOUND OUT THAT MANY 2004 TOYOTA 4RUNNER OWNERS ARE HAVING THE SAME PROBLEM. I CALLED TOYOTA TO ASK FOR INFO AND THEY REFUSED TO ASSIST IN THE MATTER OR EVEN HELP PAY FOR IT TO BE REPLACED. THIS CONCERNS ME FOR MY SAFETY, SINCE IT IS IN THE AREA OF THE AIR BAG. TOYOTA IS AWARE OF THIS DEFECT IN THE DASH BUT HAS DONE NOTHING TO REMEDY THE SITUATION. IT IS NOT ONLY A SAFETY CONCERN, BUT IT ALSO DEPRECIATES THE VALUE OF MY VEHICLE. I HAVE LISTED MY CASE NUMBER AND ONE OTHER THAT I KNOW OF BELOW WITH TOYOTA. OTHER FROM RESEARCH- [XXX] MINE - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
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