NHTSA Complaint #10479252 — 2012 HYUNDAI VELOSTER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10479252
Vehicle 2012 HYUNDAI VELOSTER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 800 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

GLASS AND VISIBILITY PROBLEM: IN FEB. 2012 THE LARGE BACK GLASS (HORIZONTAL GLASS IN THE BACK DOOR) IN THE CAR BROKE WITHOUT ANY APPARENT REASON. TEMPERATURE WAS NORMAL AT THE TIME AND NO OUTSIDE OBJECT WAS FOUND IN THE CAR. IT WAS A DANGEROUS SITUATION AND VERY EXPENSIVE FIX. HYUNDAI COMPANY DID NOT COVER THE REPAIR COST UNDER WARRANTY. ELECTRICAL PROBLEM: FROM JUNE 2012 TOO PRESENT, THERE IS ERROR MESSAGE POPPING OUT THAT BLUELINK IS ACTIVE BUT NOT REGISTERED. AFTER ALMOST 4 MONTHS OF CONTACTING THE CUSTOMER SERVICE AND DEALER SHIP THEY WERE NOT ABLE TO FIX THIS ERROR MESSAGE. EACH TIME THAT I TURN ON THE CAR, THIS MESSAGE PUPS UP WHICH IS DISTRACTING AND DANGEROUS. APPARENTLY THIS IS A COMMON ERROR WITH NEW HYUNDAI CARS WITH BLUELINK. *TR

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